Terms of Service

These Terms govern services provided by Frimehdi Abdeldjalil, a sole proprietor (auto-entrepreneur) registered in Algeria under the activity “Développeur Logiciel”, based in Bir El Djir, Oran (“the Provider”), to any client (“the Client”). Using this website or engaging the Provider constitutes acceptance of these Terms.

1. Scope of services

Services may include website and application development, business process automation, marketing strategy, and messaging or API integrations (WhatsApp Business Platform, Instagram Messaging, Messenger Platform). The exact deliverables, timeline and price for each engagement are defined in a written proposal or quotation, which prevails over general descriptions on this site. Work not listed in the accepted scope is a change request and is quoted separately.

2. Client responsibilities

• Provide timely access to accounts, assets, content and decision-makers required to deliver the work.
• Hold and maintain any accounts, subscriptions or platform approvals in the Client's own name (including Meta Business accounts).
• Review deliverables and give consolidated feedback within agreed windows.
• Ensure that data supplied to the Provider was lawfully obtained and may be processed for the intended purpose.

3. Payment terms

• Unless otherwise agreed in writing, a 50% deposit is due before work starts, with the balance due on delivery.
• Invoices are payable within 14 days of issue.
• Retainer and support engagements are billed monthly in advance.
• Third-party costs (hosting, domains, platform fees, paid APIs) are the Client's responsibility and are not included unless stated.
• Work may be paused on overdue invoices after written notice. Prices are exclusive of any taxes or bank transfer fees.

4. Intellectual property

On full payment, the Client receives ownership of the custom source code and deliverables produced specifically for the engagement. The Provider retains ownership of pre-existing tools, libraries and generic components, and grants the Client a perpetual, non-exclusive licence to use them as part of the delivered work. Third-party and open-source components remain governed by their own licences.

5. Acceptable use of messaging and automation services

When the Provider builds or operates messaging or automation systems, the Client must not use them to:

• Send unsolicited bulk messages, spam, or messages to recipients who have not opted in as required by the relevant platform.
• Send unlawful, deceptive, harassing, hateful, or fraudulent content, or content promoting prohibited goods or services.
• Violate the Meta Platform Terms, WhatsApp Business Messaging Policy, Instagram Platform Policy, or any other applicable platform policy.
• Harvest, resell or misuse end-user contact data, or process it beyond the purpose disclosed to the end user.
• Attempt to circumvent rate limits, security controls or platform review.

The Provider may suspend a service immediately upon credible evidence of a breach of this section. Repeated or serious breaches are grounds for termination without refund of work already performed.

6. Data protection

Personal data is handled as described in the Privacy Policy. Where the Provider processes end-user data on the Client's behalf, the Client is the controller and the Provider acts on the Client's documented instructions. End users may request deletion of their data at any time via the Data Deletion Instructions.

7. Warranties and support

Deliverables are provided with a 30-day defect correction period from delivery, covering faults in work as specified in the accepted scope. It does not cover new features, changes to third-party platforms, or issues caused by modifications made by others. Beyond that period, support is available under a separate maintenance agreement.

8. Limitation of liability

Services are provided on a best-efforts professional basis. To the maximum extent permitted by law, the Provider's total aggregate liability arising from an engagement is limited to the total fees paid by the Client for that engagement in the twelve months preceding the claim. The Provider is not liable for indirect or consequential losses, loss of profit, loss of data, or business interruption, nor for outages, policy changes, account suspensions or rejections imposed by third-party platforms including Meta, hosting providers and payment processors.

9. Confidentiality

Each party keeps the other's non-public information confidential and uses it only to perform the engagement. This obligation survives termination.

10. Termination

Either party may terminate an engagement with 14 days' written notice. The Client pays for all work performed up to the termination date; deposits covering work already delivered are non-refundable. The Provider will hand over completed deliverables for which payment has been received.

11. Governing law

These Terms are governed by the laws of the People's Democratic Republic of Algeria. The parties will first attempt to resolve any dispute amicably; failing that, the competent courts of Oran, Algeria have exclusive jurisdiction.

12. Changes to these Terms

These Terms may be updated; the version in force at the date of an accepted proposal governs that engagement. Questions: contact@abdeldjalilfrimehdi.tech.